If you have a question or comment, you can use the form on this page. We try to answer all questions withing 24 hour (working days) except when we are closed due holidays:
If you have a question regarding a placed order, please enter the order number or sent a reply on the confirmation message, so we have your details at hand.
A lot of questions has already been posed. Please check our FAQ for that: freqeuntly asked questions
We purposely do not have telephone customer service. We believe that a well-asked question by email can often be
answered more effectively. Afterwards there is no doubt about
commitments and everything is clearly readable for everyone.
If you posted a question but did not receive any response, please first check your SPAM-folder. Unfortunately we hear
that at free mailsuppliers (like hotmail, yahoo, msn) that mail sometimes is marked as SPAM.